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Frequently asked questions
How do I contact you?
You can contact us anytime via email. Our team is always happy to help you.
Can I track my order?
Yes — once your order is shipped, you will receive a tracking number via email.
Are the bracelets made from real stones?
Yes — all our bracelets are made from carefully selected natural stones. Each piece is unique, with its own color variations and energy.
What if I don't like my order?
We want you to absolutely love your CrystaLune piece. If you're not completely satisfied, you can return your order within 14 days — no stress, no hassle.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 2-4 business days depending on your location.
Can I wear my bracelet every day?
Yes! Our bracelets are designed for daily wear. However, we recommend avoiding water and harsh chemicals to preserve their beauty and durability.
Do the stones have meaning or energy?
Each stone is believed to carry its own unique energy and symbolism — from protection and balance to love and confidence.
Is it suitable as a gift?
Absolutely. CrystaLune bracelets make meaningful and elegant gifts for any occasion.
What our customers say
Hear from people who love our products
"This product exceeded my expectations! The quality is outstanding and it arrived quickly."
"Absolutely love it! Great customer service and the product is exactly as described."
"Best purchase I've made this year. Highly recommend to anyone looking for quality!"